New Leaf Mental Health Effective Date: April 29, 2026
Please read these Terms of Service carefully before using our website or services. By accessing our website or booking an appointment, you agree to be bound by these terms.
By accessing or using the New Leaf Mental Health website or services, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
New Leaf Mental Health provides telehealth psychiatric services for adults, including:
Our services are provided via telehealth and are available to adults in California and Utah only. We reserve the right to decline services to individuals outside our licensed service areas or outside the scope of our practice.
We do not provide traditional weekly psychotherapy. When appropriate, we collaborate with therapists and other providers to support coordinated care.
Our services are not intended for psychiatric emergencies or crisis situations. If you are experiencing a mental health emergency, suicidal thoughts, or are at risk of harming yourself or others, please:
By using our services, you acknowledge that New Leaf Mental Health is not an emergency service and cannot guarantee immediate response outside of scheduled appointment times.
By booking a telehealth appointment, you consent to receiving psychiatric care through electronic communication. You acknowledge that:
We use HIPAA-compliant platforms for all telehealth sessions. However, we cannot guarantee complete security of electronic communications and are not liable for breaches resulting from your own technology or internet connection.
Appointments must be scheduled in advance through our online booking system or contact form. Please arrive on time for your scheduled telehealth appointment.
We require a minimum of 24 business hours notice to cancel or reschedule an appointment. Late cancellations and no-shows are subject to a $75 fee, which will be charged to the card on file. These charges are generally not billable to health insurance and remain the responsibility of the patient or responsible party.
We reserve the right to reschedule or cancel appointments due to provider availability, emergencies, or circumstances outside our control. In such cases, we will make reasonable efforts to notify you and offer an alternative appointment.
We accept major insurance plans including Aetna, BlueCross BlueShield, UnitedHealthcare, Cigna, and 200+ additional in-network plans. Patients are responsible for verifying their insurance coverage and understanding their benefits, co-pays, and deductibles prior to their appointment.
For patients without insurance or who prefer to pay out of pocket, our cash-pay rates are as follows:
Payment is due at the time of service unless otherwise arranged. We reserve the right to collect outstanding balances and may use third-party billing services to process payments.
By using our website and services, you agree to:
We reserve the right to terminate services to any patient who violates these responsibilities or engages in abusive, threatening, or disruptive behavior.
All content on the New Leaf Mental Health website — including text, graphics, logos, images, and other materials — is the property of New Leaf Mental Health and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or use any content from our website without prior written permission from New Leaf Mental Health.
To the fullest extent permitted by law, New Leaf Mental Health, its providers, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total liability for any claim arising from the use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
We make no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of any information provided on our website.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Placer County, California.
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to our website, with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
We encourage you to review these terms periodically to stay informed of any updates.
New Leaf Mental Health Peris Rodriguez, PMHNP-BC 915 Highland Pointe Drive Suite 250, Roseville, CA 95678 Phone: (916) 866-8249 Fax: (916) 251-0465 Email: info@newleafmentalhealth.net Website: www.newleafmentalhealth.net
These Terms of Service are a general template and do not constitute legal advice. New Leaf Mental Health recommends having this document reviewed by a licensed healthcare attorney before publishing.
